fbpx

20% off Storewide Shop Now 

April 18, 2023

A straightforward safety solution for Windsor Centre

It isn’t always the big jobs or large installations of equipment that make the difference to height safety systems. Sometimes, it’s as simple as seeing an existing problem, suggesting a better way, and having the new system installed in just one day. 

That was the case recently at the Windsor Centre in Windsor, Queensland. Centre management contacted RISSafety after noticing an ongoing problem that was causing damage to their roof access system. Trucks reversing into the centre’s loading dock were accidentally hitting the elevated platform when manoeuvring their large vehicles. 

A site visit by RISSafety confirmed existing damage to the system and warned of ongoing damage if the problem wasn’t rectified.  

Nabeel Yunus, from RISSafety’s Brisbane branch, suggested replacing the non-compliant system with a new roof access system. He suggested raising the system and installing the new system at a height which would allow trucks to pass underneath freely thereby eliminating any further damage to equipment and vehicles, as well as any disruptions to the site operations when these accidents occurred. 

Making the work site safer whilst improving site operations 

It was important to fix the deteriorating system to ensure safe access for the services and maintenances crew, says Sean Rafferty, RISSafety Business Development Manager. 

The RISSafety team replaced the damaged elevated platform with one made from a more lightweight material. 

Raising the platform area was a simple solution that removed the possibility of it being damaged by large delivery vehicles.   

“This is a better solution that doesn’t have the potential to get hit by trucks,” says Sean. “We didn’t want to put in something where the problem could reoccur. The end product provided safe roof access for the client and peace of mind for the delivery drivers.” 

All in a day’s work  

RISSafety fabricated and tested the entire solution offsite and completed the installation in a day which ensured there was no disruption to the operations at the busy site. which included removing the deteriorated system and replacing with the new elevated platform. 

  “The tenants were happy that the works didn’t impact them, especially the Freedom Furniture loading dock,” says Sean. “We had minimal disturbance for trucks and we worked with the guys, so we didn’t impact on their day-to-day duties of deliveries.” 

Often RISSafety is called on to provide custom-designed roof safety systems, walkway systems, or aluminium safety railing systems for clients, but the task at the Windsor Centre was a straightforward job, says Sean. “This was an off-the-shelf job, not an out-of-the-box solution,” he says.  

Sean says centre managers at similar retail centres should be on the lookout for wear and tear to height safety systems. He says access systems and accessibility can be easily damaged by delivery trucks or similar.   

RISSafety’s excellent customer service by highly trained experts was part of the reason for the smooth and timely execution of the job. Ensuring open communication with everyone involved provided certainty, says Sean.   

“Happy clients make the job run smoother – and then everyone’s happy,” Sean adds.  

RISSafety is Australia’s leading Height Safety provider with an extensive range of height safety and access solutions. See some of the projects we have delivered or get in touch with us today. 

 

More news

Project
September 16, 2026

Replacing a Non-Compliant Horizontal Lifeline System – Panorama Apartments, Perth

Project Overview When a horizontal lifeline system at Panorama Apartments in Perth CBD was found non-compliant, ESM Strata engaged RISSafety to decommission it and install a compliant replacement. Two existing wall-mounted lifelines had been identified as non-compliant, which meant contractors and abseil technicians had no certified system to work from… Read More

Project
September 9, 2026

Height Safety Inspection and Recertification at Scotch Oakburn College, Elphin Campus

Project Overview  RISSafety returned to Scotch Oakburn College’s Elphin Campus in Newstead, Tasmania, to complete the first scheduled 12-month height safety inspection of a rooftop system we previously designed and installed.  The inspection focused on reviewing the condition of all installed height safety components, confirming the system remains compliant and completing the recertification documentation… Read More

News
June 16, 2026

What Near Misses Can Reveal About Your Height Safety Culture

A worker connects a static line to an anchor point that hasn’t been inspected in over a year. A roofer steps around a guardrail rather than through the designated access point because it’s faster. A roof maintenance technician… Read More