Shipping Policy

Order confirmation

After ordering online, you will receive an email confirmation containing your order details We will attempt to ship your goods via your preferred method within 1-2 working days; however if goods are unavailable delivery will take a little longer. 

If you wish to query a delivery please contact us at shop@rissafety.com.

Shipping times

Free Australia Wide standard shipping on all items. 

Approximate freight times are 3-7 business days from Monday to Saturday  

Our distribution centre and freight companies operate Monday to Friday for order dispatching and deliveries. 

More shipping information

Orders are trackable and shipped by Toll and online tracking is available. The order confirmation email will contain the tracking information. 

Care and handling

Items are packed with durable strength custom made packaging to protect the items inside on the journey to you. Items are checked prior to packing and handled with great care, while making sure that each item is guaranteed to be dispatched in perfect condition. RISSafety is not directly liable for any loss, theft, or damage to any goods whilst in transit; however if your item arrives damaged please contact us at shop@rissafety.com 

Important shipping information

Delivery Delays: 

If a product needs to be placed on back order to fulfill your request we will notify you by email. We endeavour to process and dispatch orders promptly and efficiently and almost always dispatch within 1 to 2 days. The shipping time guides provided on this website indicate approximate shipping times only – they are not guaranteed delivery times. RISsafety cannot be held responsible for delays in parcels arriving at their destinations. This includes, but is not limited to: delays with any nominated carriers or carrier agents/representatives, delays in customs processing and clearance, delays resulting from industrial strikes/protests/wars/natural disasters, road, traffic or busy periods with freight companies.